1Introduction
Welcome to KhelUp. We are committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.
By accessing or using KhelUp, you agree to the collection and use of information in accordance with this policy. This policy applies to all visitors, users, and others who access the Service.
2Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
- Full Name & Contact Details
- Email Address & Phone Number
- Payment Information (Processed securely)
Usage Data
- Booking History & Preferences
- Device Type & IP Address
- Interaction with venues
3How We Use Information
KhelUp uses the collected data for various legitimate purposes:
To provide and maintain our Service: Including monitoring usage to ensure bookings are seamless.
To notify you about changes: We may contact you regarding updates to our service or your bookings.
To provide customer support: Assisting you when you contact us with questions or issues.
For analysis: To gather valuable information so that we can improve our Service.
4Data Sharing
Note: We do not sell your personal data to third parties. Data is shared only when necessary to fulfill your booking request.
We may share your information with the following parties:
Venue Partners
We share your name and contact details with the sports venues you book to confirm your reservation and ensure entry.
Service Providers
We employ third-party companies (like payment gateways and cloud hosting) to facilitate our service.
Legal Requirements
We may disclose your personal data if required by law or valid requests by public authorities.
5Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, change, or damage.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6Your Rights
Under applicable data protection laws, you have rights including:
Still have questions?
If you have any questions about this Privacy Policy, please contact our Data Protection Officer.